Job ID: 1693201 – RG

Responsibilities

• Manage end-to-end recruitment activities, including job advertising, agency coordination, interviews, offer management, onboarding, and orientation programs.
• Administer work pass applications, renewals, and cancellations while ensuring compliance with relevant manpower regulations.
• Monitor workforce planning requirements, manpower compliance obligations, and employment-related statutory requirements.
• Oversee monthly payroll processing, overtime calculations, shift allowances, statutory contributions, and employee benefits administration.
• Coordinate annual tax reporting and employment-related statutory submissions.
• Conduct salary benchmarking and support compensation and bonus review exercises.
• Maintain and update HR policies, employee handbook, and employment practices in line with applicable legislation and guidelines.
• Handle employee relations matters, including grievances, disciplinary processes, investigations, and employee exits.
• Drive performance management initiatives, including appraisal cycles, KPI setting, and development planning.
• Coordinate employee training programs, compliance training, and workforce development initiatives.
• Maintain HR records, headcount reports, and manpower cost analysis for management reporting.
• Support alignment of local HR practices with group policies and administer expatriate employee matters.
• Oversee facility operations, including maintenance, cleaning services, pest control, utilities, leases, and office administration.
• Oversee site security operations, including access control, CCTV systems, visitor management, and security service providers.
• Support internal and external security audits and compliance requirements.
• Coordinate workplace safety initiatives, emergency preparedness activities, incident reporting, and safety training administration.
• Manage company insurance policies, licences, statutory renewals, business travel arrangements, corporate events, and vendor contracts.
• Support budgeting, cost monitoring, and expenditure control for HR and administrative functions.

Requirements

• Minimum 10 years of HR experience, including at least 5 years in a managerial role overseeing HR operations.
• Strong knowledge of Singapore Employment Act, CPF regulations, IRAS requirements, and work pass administration processes.
• Experience managing the full spectrum of HR functions, including recruitment, payroll, employee relations, performance management, and training.
• Experience in facilities management, vendor management, and general administration.
• Experience supporting shift-based operational or technical workforces is an added advantage.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Rhys Goh Hui Ming
EA Personnel Reg. no.: R2198664
EA License no.: 07C5771
#SCR-rhys-goh

[Job ID:1694396]
  
Responsibilities:

• Provide English-Japanese and Japanese-English interpretation and translation support for business communications and documentation.
• Prepare and format business documents, reports, presentations, and spreadsheets using Microsoft Office applications.
• Take accurate meeting minutes and maintain proper meeting documentation.
• Conduct market research, industry analysis, and competitor benchmarking to support business planning activities.
• Assist with corporate planning and administrative support functions as required.
• Support projects and initiatives across areas such as corporate analysis, governance, mergers and acquisitions (M&A), post-merger integration (PMI), investor relations (IR), and accounting, based on business needs and individual capabilities.

Requirements:

• Minimum 4 to 5 years of working experience in any industry.
• Proficiency in Japanese language for liaising with Japanese-speaking clients and stakeholders.
• Experience translating business documents between English and Japanese.
• Willingness to travel overseas for business purposes when required.
• Proficient in Microsoft Office applications, including Excel, PowerPoint, and Word.
• Strong verbal and written communication skills.
• Ability to work effectively in a fast-paced and multicultural business environment.
• Strong organizational, analytical, and interpersonal skills.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

#SCR-madoka-ochi

[Job Order: 1651781]

Responsibilities:

This role will work closely with outlet operations and internal departments to investigate and resolve customer issues, maintain customer service standards, and identify opportunities to improve the overall customer experience.
The successful candidate will also support the development of customer service procedures, monitor service performance, and provide guidance to team members as the customer support function grows.

1. Customer Support Operations

• Manage daily customer enquiries, feedback and complaints received through email, social media and other communication channels.
• Ensure customer enquiries and complaints are handled professionally, accurately and within established service standards.
• Investigate complex or escalated customer complaints and coordinate with relevant departments to ensure timely and appropriate resolution.
• Follow up on outstanding customer cases and ensure proper documentation and closure.
• Maintain a high standard of customer service and promote positive customer experiences.

2. Customer Service Standards & Process Improvement

• Develop, maintain and update customer service SOPs, response templates and service guidelines.
• Establish clear procedures for handling customer enquiries, complaints and escalations.
• Review existing customer service practices and recommend practical improvements to enhance service quality and efficiency.
• Work closely with outlet operations and relevant departments to address recurring customer service issues.
• Monitor key service indicators such as response time, resolution time and customer satisfaction.

3. Team Supervision & Development

• Coordinate daily customer support activities and ensure effective handling of customer cases.
• Provide guidance and support to team members in handling customer enquiries and difficult situations, where applicable.
• Share best practices to improve communication, complaint handling and customer service standards.
• Support the recruitment, onboarding and training of new team members as the function expands.
• Take on team supervision and development responsibilities as the customer support function grows.

4. Customer Feedback & Reporting

• Monitor and analyse customer feedback, complaints and service trends.
• Prepare regular customer support reports, including complaint statistics, common issues and resolution outcomes.
• Identify recurring customer concerns and recommend corrective actions or service improvements.
• Share relevant customer feedback and insights with management and internal departments to support operational improvements.

Requirements:
[Must]

• Proficiency in Japanese language for liaising with Japanese-speaking customers and stakeholders.
• Minimum 4 years of relevant experience in Customer Service, Customer Support, Customer Relations or Customer Experience.
• Hands-on experience handling customer enquiries, complaints and escalated cases.
• Experience guiding or mentoring team members would be an advantage, with the potential to take on team leadership responsibilities as the function expands.
• Good understanding of customer service standards and complaint resolution procedures.
• Strong written and verbal English communication skills to liaise with English-speaking customers and stakeholders.
• Good problem-solving, interpersonal and stakeholder coordination skills.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Able to work independently and manage multiple customer cases in a fast-paced environment.

[Advantage]

• Experience in the F&B, hospitality, retail or other customer-facing service industries.
• Experience developing or improving customer service SOPs, workflows or service standards.
• Experience coordinating with operations teams to resolve customer complaints.

[Soft Skills]

• Customer-focused with strong service recovery skills.
• Patient, professional and composed when handling difficult customers.
• Strong communication and conflict resolution abilities.
• Well-organised, detail-oriented and able to prioritise effectively.
• Proactive in identifying customer service issues and recommending improvements.
• A collaborative team player with good leadership potential.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Yuta Nakamura
EA Personnel Reg. no.: R23117850
EA License no.: 07C5771

#SCR-yuta-nakamura

[Job ID: 1694962]
Responsibilities

• Manage month-end, quarter-end, and year-end financial closing activities.
• Prepare monthly, quarterly, and annual financial statements accurately and on time.
• Produce management reports, profit and loss statements, balance sheets, and statutory reports.
• Oversee accounting functions including accounts payable, accounts receivable, general ledger, and account reconciliations.
• Coordinate with internal stakeholders to support finance-related activities and reporting requirements.
• Liaise with external auditors, tax agents, corporate secretarial service providers, and relevant authorities.
• Ensure compliance with statutory reporting, tax regulations, audit requirements, and financial policies.
• Prepare audit schedules, supporting documentation, and reconciliation reports.
• Support corporate income tax preparation and financial year-end audit activities.
• Participate in finance process improvements and system implementation projects.
• Perform other ad hoc finance and accounting duties as assigned.

Requirements

• Degree in Accounting, Finance, or a related discipline.
• Minimum 5 years of accounting and finance experience.
• Prior experience in a retail multi-store environment.
• Proficiency in Microsoft Office applications, particularly intermediate to advanced Microsoft Excel.
• Experience in financial reporting, month-end closing, account reconciliation, and audit support.
• Familiarity with statutory reporting and corporate tax compliance requirements.
• Experience liaising with auditors, tax agents, and regulatory authorities.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations:
https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Lim Poh Geok (Elaine)
EA Personnel Reg. no.: R1105330
EA License no.: 07C5771

#SCR-elaine-lim

[Job ID: 1693570]
Responsibilities

• Prepare and analyze monthly, quarterly, and annual financial performance reports, including variance analysis against budgets and forecasts.
• Develop and maintain management dashboards, KPIs, and performance reporting frameworks.
• Provide actionable insights on revenue, cost, profitability, and key business drivers.
• Support annual budgeting, forecasting, and financial planning activities.
• Build and maintain financial models for scenario planning, forecasting, and business evaluation.
• Conduct sensitivity analysis and stress testing to assess financial impact from market movements.
• Partner with business units to align financial targets with operational objectives.
• Analyze trading performance, P&L movements, hedge effectiveness, and margin optimization.
• Monitor and report trading-related metrics, including profit and loss, Value at Risk (VaR), and trading limit utilization.
• Support the evaluation of new trading opportunities, commercial contracts, and investment initiatives.
• Provide financial analysis and recommendations to support strategic and operational decision-making.
• Conduct benchmarking and market analysis to identify performance improvement opportunities.
• Leverage data analytics tools to enhance financial reporting, business insights, and process efficiency.
• Identify and implement automation opportunities within financial analysis and reporting processes.
• Prepare executive-level presentations, dashboards, and financial insights for senior management.

Requirements

• Degree in Accounting/ACCA with CPA/ CA/ CFA.
• Minimum 5 years of experience in Financial Planning & Analysis (FP&A), management reporting, consolidated accounting, and business analytics within the Oil & Gas or Energy sector.
• Strong financial modeling, forecasting, budgeting, and business analysis experience.
• Good understanding of trading P&L, mark-to-market accounting, derivatives, and hedging concepts.
• Proficiency in Microsoft Excel and enterprise financial systems such as SAP, Oracle, or equivalent platforms.
• Experience with data visualization and analytics tools such as Power BI, Tableau, Python, or equivalent solutions.
• Strong ability to analyze complex financial data and translate findings into business insights.
• Experience preparing management reports, executive presentations, and performance dashboards.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations:
https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Lim Poh Geok (Elaine)
EA Personnel Reg. no.: R1105330
EA License no.: 07C5771

#SCR-elaine-lim

[ID: 1690337]

Responsibilities:

• Coordinate machine and CR maintenance schedules to ensure timely servicing and operational efficiency.
• Update and maintain application service reports and related documentation.
• Monitor machine booking records and ensure information is accurately updated in the relevant systems and portals.
• Coordinate machinery tool calibration schedules and follow up on completion.
• Support ISO documentation control and compliance-related activities.
• Track company protocol activities and follow up on action items with relevant stakeholders.
• Provide data analysis and reporting support for consumable sales operations.
• Coordinate shipment arrangements and related logistics documentation.
• Assist with administrative duties and operational support as required.
• Take on additional responsibilities and projects as experience and capabilities develop.

Requirements:

• Japanese language proficiency for liaising with Japanese-speaking clients and stakeholders.
• Proficiency in Microsoft Office applications, particularly Excel for reporting and data analysis.
• Strong organizational and coordination skills with attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Good communication and interpersonal skills with the ability to work across departments.
• Proactive and adaptable team player with a willingness to learn and take on new responsibilities.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771
  
#SCR-vanessa-chay

[Job ID: 1692395]

Responsibilities:

• Manage and optimize operational workflows across print, web, and social media production teams.
• Coordinate schedules and improve productivity to ensure timely project delivery.
• Develop and implement frameworks for service quality improvement and deadline management.
• Lead cross-functional initiatives and collaborate with multiple teams to drive operational excellence.
• Support the planning, launch, and expansion of new business ventures and services.
• Establish KPIs, monitor business performance, and drive projects toward strategic objectives.
• Manage project timelines, resources, and stakeholder communications.
• Negotiate and maintain relationships with business partners and clients in Singapore and regional markets.
• Identify opportunities for business growth and contribute to corporate planning initiatives.
• Perform additional duties and special projects as assigned.

Requirements:

• Japanese language proficiency for liaising with Japanese-speaking clients and stakeholders.
• Proven experience in launching and managing new businesses, services, or business initiatives.
• Strong ownership mindset with the ability to set goals independently and deliver measurable results.
• Excellent project management, problem-solving, and stakeholder management skills.
• Ability to thrive in a dynamic and fast-paced environment while managing multiple priorities.
• Strong communication and interpersonal skills.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771
  
#SCR-vanessa-chay

[Job ID: 1627584]

Responsibilities:

• Manage sales of electronic components, with a strong focus on new business development (80%) and account management (20%).
• Execute marketing plans and promote franchised products to target customers.
• Identify and establish relationships with new customers and suppliers.
• Maintain and strengthen relationships with existing customers by providing ongoing support and service.
• Achieve or exceed monthly sales targets and revenue objectives.
• Work closely with OEM/ODM customers to design in and promote principal products.
• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum 1 year of B2B sales experience, preferably in a related industry (candidates from other industries are also encouraged to apply).
• Proficiency in Japanese to liaise with Japanese-speaking clients and stakeholders.
• Strong tele-sales and business development skills with effective follow-up abilities.
• Comfortable conducting cold calls and approaching prospective clients.
• Professional and articulate communicator with strong presentation and interpersonal skills.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771
  
#SCR-vanessa-chay

[Job ID:1691154]
  
Responsibilities:

• Assist in routine patient care and attend to patients’ comfort needs.
• Perform and accurately document patients’ physical assessments, including height, weight, visual acuity, audiometry, and nursing observations.
• Support and coordinate health screening activities.
• Adhere to infection control protocols and aseptic techniques when attending to patients.
• Conduct inventory checks for medical equipment, surgical supplies, and instruments.
• Maintain a safe, clean, and professional clinical environment.
• Collate laboratory reports, X-ray results, and specialist reports for doctors’ review.
• Follow up on laboratory, radiology, and other medical results as instructed by doctors.
• Ensure medical results are available promptly and highlight urgent or abnormal findings to doctors.
• Dispense medications in accordance with established procedures.
• Manage clinic emails, phone calls, and patient enquiries.
• Schedule, coordinate, and manage patient appointments and reminders.
• Register patients and maintain accurate records.
• Process insurance claims and verify coverage for consultations, treatments, medications, surgeries, and hospital admissions.
• Liaise with insurance providers regarding Letters of Guarantee (LOG) and claims matters.
• Coordinate with specialist clinics, hospitals, laboratories, and radiology providers on billing-related matters.
• Follow up on outstanding payments from corporate clients, insurance providers, and self-paying patients.
• Provide administrative support for daily clinic operations.
• Perform other duties as assigned to support clinic operations.

Requirements:

• Proficiency in Japanese to communicate with Japanese speaking counerparts
• Minimum 1 year of experience in a clinic or hospital environment.
• Proficient in Microsoft Excel.
• Meticulous with strong attention to detail and accuracy.
• Good interpersonal and communication skills.
• Able to work effectively both independently and as part of a team.
• Able to perform well in a fast-paced environment and manage multiple responsibilities.
• Registration with the Singapore Nursing Board is an added advantage.
• Knowledge of Platos System is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
  
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/
  
EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

[Job ID:1490794]

1. Sales Support & Order Management

• Handle order processing and daily sales/profit recording
• Prepare quotations and manage pricing
• Coordinate shipments with customers and suppliers (including preparation of shipping documents)
• Follow up on accounts receivable and payment collection

2. Inventory & Warehouse Management

• Support annual stock-taking activities
• Conduct monthly inventory checks and warehouse management

3. Procurement & Supplier Coordination

• Manage purchase orders and delivery schedules with suppliers (mainly Japanese companies)

4. Accounting & Administrative Support

• Process payments at the beginning, middle, and end of each month
• Handle expense claims and cost management
• Manage annual renewal of local insurance (e.g., work injury insurance)

5. Sales Support & Networking

• Build relationships with clients from Japan
• Accompany sales visits to local Singapore companies (including meetings with MDs and senior management)
• Support planning of seminars and exhibitions

Requirements

• Business-level communication skills in Japanese to communicate with Japanese speaking counterparts
• At least 2 years of experience in sales support, administration, or order management
• Basic proficiency in Microsoft Excel, Word, and PowerPoint
• Strong multitasking ability, attention to detail, and sense of responsibility
• Ability to work independently in a small office environment

If you are interested in the role, please feel free to contact me at
cv_madoka@goodjobcreations.com.sg
 
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
 
EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771