Sales Support Executive – Japanese Speaking

Responsibilities

  • Coordinate travel arrangements for healthcare professionals attending conferences, workshops, live cases, proctorships, and hospital observerships.
  • Manage flight, accommodation, transportation, visa documentation, travel itineraries, and invitation letter requirements.
  • Maintain activity trackers and monitor timelines, documentation status, and key deadlines.
  • Support the planning and execution of conferences, workshops, seminars, live cases, and other corporate events.
  • Coordinate faculty registrations, sponsorship documentation, event logistics, and promotional materials.
  • Provide administrative and on-site support for events where required.
  • Prepare and compile documentation for internal approval processes and Salesforce-related submissions.
  • Track approval statuses and ensure activities proceed only after the necessary approvals are obtained.
  • Maintain complete, accurate, and auditable records for sponsored activities and compliance documentation.
  • Consolidate monthly sales, usage, and competitor data from regional stakeholders.
  • Update sales forecasts, management reports, and business performance records.
  • Validate data discrepancies and follow up with country representatives on outstanding submissions.
  • Support sales administration activities, including quotations, purchase orders, invoices, and payment coordination.
  • Liaise with headquarters, distributors, vendors, and internal stakeholders to obtain operational and commercial information.
  • Maintain organised document repositories, version control standards, and compliance-related records.
  • Prepare correspondence, meeting schedules, task trackers, and administrative reports in support of departmental operations.
  • Perform other ad hoc duties as assigned.

Requirements

  • Minimum 3 years of experience in sales support, administration, coordination, or a related function.
  • Proficiency in Microsoft Excel, Word, Outlook, PowerPoint, and Teams.
  • Good written and spoken English communication skills for liaising with English-speaking stakeholders.
  • Proficiency in Japanese language for liaising with Japanese-speaking stakeholders.
  • Experience managing travel arrangements, event coordination, or healthcare professional engagement activities.
  • Experience preparing and maintaining compliance-related documentation and approval records.
  • Experience handling sales reporting, forecasting, or business data management.
  • Ability to manage multiple deadlines and maintain accurate documentation.
  • Experience in healthcare, medical devices, or another regulated industry is an added advantage.

  
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EA Personnel Name: Nakamura Yuta
EA Personnel Reg. no.: R23117850
EA License no.: 07C5771
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